A strong appeal regarding the two-year‑long delays of local trains and the growing inconvenience to passengers.

Mumbai (City News Mumbai)

For the past almost two years, rail passengers have been facing heavy difficulties daily. Especially in the evening, local trains are regularly running 20 to 45 minutes late. Thousands of ordinary citizens depend on the railway to return home from work. In such a situation, the continuous delays are having a serious impact on their daily lives.

Despite trains running late, passengers are often not given timely and appropriate information or announcements. Passengers have to wait for a long time on crowded platforms. After all, whose responsibility is it for passengers' time, convenience, and safety?

Since January 2026, assurances such as introducing local trains with closed doors and increasing the number of 15‑coach trains have been repeatedly given. But the reality is that even today, the expected improvement is not visible in the condition of ordinary passengers.

Even today, passengers have to travel with their lives at risk amid heavy crowds. When a passenger loses his life due to the crowd, it is discussed for two or three days and then the situation returns to the way it was. After how many more accidents will the railway administration awaken?

AC local trains have been introduced, but how much has this increased the inconvenience for ordinary passengers, and has the railway administration assessed this seriously? Instead of increasing the number and facilities of regular local trains for ordinary citizens, why is additional inconvenience being imposed on them?

Due to the continuous delays over the past two years, many employees are unable to reach their workplaces on time. Many employees are facing late marks, salary deductions, and mental stress. Who will ultimately take responsibility for the economic loss caused by this?

Inflation is rising, travel costs are increasing, and ordinary citizens have limited options besides the railway. In such a situation, providing timely, safe, and reliable rail service is the responsibility of the railway administration.

Therefore, the railway administration is demanded to take immediate concrete action on the following points:

1. The daily delays in local trains should be reduced immediately.
2. In case of train delays, passengers should be given timely and clear information and announcements.
3. The number of regular local trains should be increased during peak crowd times.
4. Concrete action should be taken regarding the introduction of 15‑coach and safely closed‑door local trains.
5. Effective crowd‑control measures should be implemented for passenger safety.
6. The impact of AC local timings and operations on regular local service should be re‑examined.
7. The real reasons for the repeatedly occurring train delays over the past two years should be made public and a permanent solution should be implemented.

This problem is no longer limited to passenger inconvenience; it has become a serious issue affecting ordinary citizens' time, money, safety, and mental stress.

The railway administration is requested to undertake tangible actions on the ground rather than merely giving assurances. It is the right of ordinary passengers to receive safe, timely, and organized rail service.

Please prioritize this serious problem and take immediate appropriate action.

Yours, a distressed and responsible rail passenger